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Frequently Asked Questions

General

Is TallyGraphs separate software from Tally ERP?

Yes, TallyGraphs is on Cloud/SaaS solution on top of Tally that works QUICK to extract data safely, securely, and convert to business intelligence dashboards. We are official Partner with Tally.

Does TallyGraphs come with Tally ERP?

TallyGraphs is on Cloud/SaaS solution on top of Tally. You need to purchase Tally separately

Will TallyGraphs run on pirated Tally ERP?

We recommend purchasing the Tally licensed edition to value add with the latest updates from Tally. TallyGraphs will run on both Silver & Gold editions

Will I get dedicated support?

We offer free support to all our customers. We also give dedicated support based on your business need.

Who should use TallyGraphs?

Any business owner, CEO or CFO who is looking for a smarter way to use information from their Tally application will find TallyGraphs useful. It gives you to access your Tally ERP data visually, make smart decisions.

How does my Tally ERP data sync with TallyGraphs?

After signup, you will get a Desktop Application for Windows. Install it and start syncing Tally data automatic / manually and see reports in TallyGraphs.

What types of payments do you accept?

We accept payments via Online(Credit/Debit cards, Net-banking, Wallet) or Bank transfer. All our payments follow Indian Rupee pricing more details

How is my Tally data Secure?

We ensure that our application is always up to date with the latest security patches. TallyGraphs on cloud data is hosted on the Amazon® AWS Cloud hosted services platform.

We provide complete end-end encryption of the data. The data synced from Tally is stored in encrypted format as like in Tally. This way it can never corrupt / change / affect your original Tally data.

Can I access the reports while away from office?

Yes, You can access it on web and mobile

Can I see all the reports of Tally ERP on Web ?

We have listed 50+ major reports under features. Please check and talk to our expert if you need any other specific report to view.

Why I need Tally ERP reports on web or mobile?

Business owners need to monitor sales, purchase, inventory, payments when ever thay want. So they need to track Tally ERP reports anywhere, anytime. Tallygraphs makes your Tally ERP reports faster and smarter without the help of your Accountant.

How do I try out TallyGraphs for free?

Simply you can sign up into TallyGraphs FREE for 21 days. You’ll be asked for the essential details like your name, email address to log in to your account. You need to install the Connector in your Tally ERP.

How can I get in touch with if I have any questions?

You may reach out to our support Team for any questions regarding online demo, pricing plan, issues, refund or exemption.

Do you offer any discounts?

TallyGraphs is priced to be affordable, we offer Basic plan FREE for 21 days (for 1 company or 1 user). We also offer 10% discount for annual payments. View our pricing plan

Can I change my plan later?

Yes. TallyGraphs is a pay-as-you-go service and you can change, upgrade, downgrade or cancel at any time. An upgrade will be effective immediately, while a downgrade will be effective at the end of your current contract period (month/year).

What are the file formats do you support to import Tally data?

You can import Tally data as XML format for all the reports.

Do you access my Tally instance?

No, we don’t access your Tally instance. You can download the Connector and install in your Tally machine. Then you can sync your Tally ERP data into TallyGraphs when ever you want.

Partner

How to get started?

Please prepare basic information about your company and contact us at contact page.

What happens after I sign up?

After you sign up for the Partner Program, our team will contact you within 24-48 hours with the next steps on your application process.

How to benefit from partner program?
  • Get to access and view all features
  • Special prices and commissions
  • Get partner listing
  • Dedicated support and consulting
What is the payout plan?

We issue regular payouts based on upfront annual payments from customers.

Do I get training on sales?

Yes. Our sales and technical experts will give demo & training on your successful registration as a partner with us.

Do I get an access to marketing materials?

Yes, you will get a full access of all the marketing materials. You can use our banners and affiliate links to drive customers to TallyGraphs

Can I give a trial to my clients?

Yes, all our customers can get trial

Subscription

How does my Tally ERP data sync with TallyGraphs?

After signup, you will get a Desktop Application for Windows. Install it and start syncing Tally data automatic / manually and see reports in TallyGraphs.

What types of payments do you accept?

We accept payments via Online(Credit/Debit cards, Net-banking, Wallet) or Bank transfer. All our payments follow Indian Rupee pricing more details

How is my Tally data Secure?

We ensure that our application is always up to date with the latest security patches. TallyGraphs on cloud data is hosted on the Amazon® AWS Cloud hosted services platform.

We provide complete end-end encryption of the data. The data synced from Tally is stored in encrypted format as like in Tally. This way it can never corrupt / change / affect your original Tally data.

How can I get in touch with if I have any questions?

You may reach out to our support Team for any questions regarding online demo, pricing plan, issues, refund or exemption.

Can I change my plan later?

Yes. TallyGraphs is a pay-as-you-go service and you can change, upgrade, downgrade or cancel at any time. An upgrade will be effective immediately, while a downgrade will be effective at the end of your current contract period (month/year).

Additional Users

Can my company members also use TallyGraphs?

Yes. As the TallyGraphs account admin, you can add users and give access to your company members.

Can I give different access level to all my members?

Yes, you can set different access levels to access the dashboards or reports. You can grant each member restricted permissions, allowing them to only see the data of customers in the approved ledger groups.

Important statistics such as profit and loss, cash bank balance, expenses, and so on would be hidden from them.

For example, The sales team only has access to sales reports/ dashboards.

Add ons

What is custom add-ons?

Custom add-ons are built on top of tally data to meet specific business needs.
Example: Salesperson/Region wise sales details

Will I get dedicated support?

We offer free support to all our customers. We also give dedicated support based on your business need.

Can I see all the reports of Tally ERP on Web ?

We have listed 50+ major reports under features. Please check and talk to our expert if you need any other specific report to view.