FAQ

Frequently asked questions.

Straight answers about TallyGraphs 3.0. Can’t find yours? Write to support@tallygraphs.com.

General

Is TallyGraphs a cloud application or an on-premise application?

TallyGraphs is an on-premise application. It connects directly to your Tally and stores all data on your own server or computer.

How can I use TallyGraphs from multiple locations?

In two ways: set up remote access to the computer where TallyGraphs is installed for real-time reports, or sync your data to your own Google Drive so people in other locations see the latest information.

Is TallyGraphs separate software from Tally?

Yes. TallyGraphs is an on-premise solution built on top of Tally. It reads your Tally data securely and turns it into business intelligence dashboards. We are an official Tally partner.

Does TallyGraphs come with Tally?

No. TallyGraphs is bought separately.

How does my Tally data sync with TallyGraphs?

Install TallyGraphs 3.0 on a Windows, Linux or Mac computer that can reach your Tally, activate it with your licence key, and sync your Tally data automatically or manually.

Which versions of Tally does it work with?

TallyPrime and Tally ERP 9, on both Silver and Gold editions.

Will TallyGraphs work if I have custom TDLs in Tally?

In some cases, certain TDLs may need to be disabled for a smooth integration. Fields and changes added by custom TDLs may not appear in TallyGraphs dashboards and reports.

Will TallyGraphs run on pirated Tally?

We recommend a licensed edition of Tally.

Who should use TallyGraphs?

Business owners, CEOs and CFOs who want to make smarter use of their Tally data and see it visually to make better decisions.

Pricing and payment

How much does TallyGraphs 3.0 cost?

₹12,000 a year for your whole company, with unlimited users, devices, companies and GSTINs [including GST].

Do I need to pay for additional users?

No. There are no charges for additional users.

Can I change my plan later?

There is only one plan, with everything included, so there is nothing to upgrade or downgrade. You can cancel at any time; cancellation takes effect at the end of the current paid term.

What payment methods do you accept?

Online payment (credit or debit card, net banking, UPI) and bank transfer. All prices are in Indian rupees. See payment instructions.

Do you offer refunds?

No, we do not offer refunds. If you think an exception applies, contact support.

Can I try it first?

Yes, you can try TallyGraphs with a 1-day trial.

Data and security

How is my Tally data kept secure?

Your data never leaves your premises. TallyGraphs processes your Tally data locally, so your business information stays under your organisation’s control. If you sync to Google Drive for travel, it goes only to a Drive account that you own.

Can people in my company use TallyGraphs?

Yes. As the account administrator, you can add users and give company members access.

Can I give different people different access?

Yes. You can set access levels so each person sees only what they should, such as specific ledgers or departments.

Reports and apps

Can I see all my Tally reports on the web?

More than 50 major reports are available. If you need a specific report, talk to us.

What happened to TallyGraphs Apps?

Apps were dashboards built on Tally data for specific needs, such as salesperson-wise or region-wise sales. In TallyGraphs 3.0 they are part of the core product, at no extra cost.

Do you provide customisations?

We collect feedback and requests from customers all the time, and build the features that many customers ask for. Tell us the report you need.

Partners

How do I become a partner?

Have your basic company details ready and apply on the Partners page.

How do partners benefit?

Partners get access to all features, special pricing and commissions, a partner listing, and dedicated support and consulting.

Do I get sales training?

Yes. Once you are registered, our sales and technical experts give you demos and training.

What happens after I apply?

Our team contacts you within 24 to 48 hours with the next steps.

How are partners paid?

We pay out regularly, based on customers’ upfront annual payments.

Do I get marketing materials?

Yes. Partners get full access to marketing materials, including banners and referral links.

Still have a question? Try it instead.

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